Shipping Policy

At CUSTOM26.COM, we are committed to ensuring that your order is delivered to you promptly and securely. Please review our shipping policy to understand how we handle orders, shipping times, and other important details.

Processing Time

All orders are processed within 1 business day after payment has been confirmed.
If any item is not available for immediate shipping, the product availability will show the approximate shipping time.
Orders are not processed on weekends or holidays.

If we experience a high volume of orders or any unforeseen delays, we will notify you promptly via email.

Shipping Rates & Delivery Times

We offer the following shipping options:

FREE Standard Shipping: 2-5 business days
Expedited Shipping: 2-3 business days
Express Shipping: 1-2 business days
International Shipping: 10-21 business days depending on location

Shipping costs are calculated at checkout based on the shipping method and destination.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s progress through our Track My Order page.

Shipping Destinations

We ship to most countries worldwide. Please note:

Some locations may have restrictions. If we cannot ship to your location, we will notify you and issue a full refund.
International Customers: Customs fees, duties, or taxes may apply and are the responsibility of the customer.

Lost or Damaged Packages

We take great care in packaging your orders to ensure they arrive safely. However:

If your package is lost in transit, please contact us at info@custom26.com, and we will work with the carrier to resolve the issue.
If your package arrives damaged, please email us within 48 Hours of delivery with photos of the damage, and we will assist you with a replacement or refund.

Incorrect Shipping Information

Please ensure that your shipping address is accurate when placing your order. We cannot be responsible for orders shipped to incorrect or incomplete addresses. If you notice an error, contact us immediately at info@custom26.com.

Questions?

If you have any questions about our shipping policy or need assistance, don’t hesitate to contact us:

Email: info@custom26.com
Phone: 516-482-0576

We are here to make your shopping experience as smooth and enjoyable as possible. Thank you for choosing Custom26.Com!